What’s your warranty policy?

1 year for labor - Residential and Commercial.  Parts and equipment guarantees are based on manufacturer warranties.

Do you have emergency service and repair?

We have 24/7/365 emergency service and repair.  Just call 719-337-9709

How do I contact customer service?

Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365 at 719-337-9709.

How often should I get my HVAC system serviced?

At least once before winter and once before the hot season if you have air conditioning.  The filter changes for the units should happen on a frequency that suits your environment (pets, allergies, number of people in the household…)

What are the signs that my HVAC system needs repairs?

Signs that a repair technician should be called are odd noises, no heat or cooling. If a system is serviced twice a year most likely repairs will not be an issue. If you are not comfortable with your air conditioning environment you might want to call us.

How can I improve the efficiency of my HVAC system?

The efficiency of HVAC systems is changing rapidly in the industry. Innovations like heating a swimming pool with air conditioning make both processes more efficient. There are many more improvements to consider. That said, just making sure your filter is changed regularly, that the system is serviced twice a year, that lines with insulation are in good shape, that coils are clean and efficient will help tremendously.

What type of HVAC system is best for my home or business?

The simple answer is “It depends”. Having said that, a system that is oversized for your space is worse than a system that is undersized. Right sizing a system for heating and cooling is the best way to determine which equipment will do the job most efficiently. Once that is accomplished, equipment can be chosen that will be the most cost effective and reliable.

How long does it take to install a new HVAC system?

An installation in a new structure will usually take less than a week. A retrofit furnace can usually be installed in a day or two depending on the complexity.

How do I know if my HVAC system needs to be replaced?

We can help make this decision by weighing the energy costs and practicality of keeping the old system. We will need to consider the objectives of the HVAC system in this decision. It is often more cost efficient to get a current system working correctly and focus on making the whole structure more energy efficient.

Can I replace just one part of my HVAC system, or do I need to replace the whole thing?

As long as parts are available for the current systems partial replacements are a common part of our business.

How do I choose the right size HVAC system for my home or business?

In residential installations we will help you size the system for your structure. In commercial installations an engineer is involved in the calculation for sizing mechanical systems.

What type of air filter should I use for my HVAC system?

A standard pleated filter is still the best option for any system.

Can you provide maintenance plans for my HVAC system?

That is a large part of our business, During preventative maintenance we usually catch issues so emergency repairs are never necessary. We can also keep you up to date on the rapid changes happening in the industry that will help lower energy costs. We’ll keep the schedule and send a friendly reminder when service is due.